Centrelink
CENTRELINK
Centrelink is the government service that provides a range of services including financial support to Australians who are on low incomes, studying, are raising families or have retired. To be eligible for Centrelink payments you must have residency in Australia and be able to provide them with a variety of identification.
The important thing to remember when dealing with Centrelink is they do not know you, your circumstances or what you may be dealing with day to day. They can only go on the information that you have given them and they do have a set of guidelines or rules they have to follow. If you are having difficulty with a matter at Centrelink, or you don't feel they understand what you are trying to tell them, you can ask to speak to another worker or a social worker.
There are a number of ways you can access Centrelink, by going in personally to one of their service centres, by phone or on the internet. This section gives you some information but you may need more so check out the Centrelink website.
For more information follow these links:
Centrelink.gov.au
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